Sainsbury’s click and collect – what time are the slots released? – The Sun

WITH home delivery slots for most supermarkets near on impossible to book, many shoppers are turning to click and collect to help minimise their time out of the house.

Here's everything we know about Sainsbury's click and collect service and how to book a slot.

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Do Sainsbury's do click and collect?

Yes they do, but like its delivery service, Sainsbury's click and collect has also been overwhelmed with customers as the coronavirus lockdown continues.

The supermarket is only taking delivery and click and collect orders from existing customers.

It is also prioritising 170,000 vulnerable customers so they can get supplies delivered.

Sainsbury's has also upped its delivery and click and collect slots from 370,000 a week to 600,000, with plans to add more over the coming weeks.

Here are the Sainsbury's stores that offer click and collect for existing customers, usually from a collection point in the store's car park.

For those that are able to get a click and collect slot, it is free if you spend more than £40 and costs £4 if you spend less.

What time do Sainsbury's release click and collect slots?

There is no set time when Sainsbury's releases click and collect slots, although there have been some reports of of new ones dropping at midnight.

One way to try and find out about when slots are released is to join local Facebook groups.

Other locals may know when slots are dropping or may help alert people to them.

Can you get a slot if you're classed as vulnerable?

Once you are told you qualify for priority delivery, you can call the customer care line on 0800 636262, although the supermarket has warned it is very busy and you might need to try a couple of times.

Once you are through to a member of staff, they will help you arrange a delivery slot.

If you are vulnerable and have received a government letter, but don’t already have a Sainsbury’s account, you can also call the helpline.

Do Sainsbury's have restrictions on any items ordered online?

After a surge in panic buying last month, Sainsbury's stock is continuing to build, its CEO Mike Coupe said.

The supermarket has started to lift limits on the number of items each customer can buy.

Limits of two per customer remain for the most popular items including pasta, tinned tomatoes, toilet paper, soap and UHT milk.

Limits on Easter eggs have been completely removed.


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What has Sainsbury's said about its response to coronavirus?

Sainsbury's has introduced screens at most checkouts to shield customers from staff and reduce the risk of infection in stores.

Like many supermarkets, it has dedicated time for NHS workers and vulnerable people to shop.

Every Monday, Wednesday and Friday, all stores have set aside 8:00am to 9:00am for elderly customers, people with disabilities and carers.
NHS and social care workers are able to shop in Sainsbury's for half an hour before stores open, from 7:30am to 8:00am, from Monday to Saturday.

Sainsbury's has also asked households to only send one person to stores.

Vulnerable customers are prioritised for online delivery slots and for those lucky enough to score a slot your groceries will be left on the doorstop to reduce the spread of coronavirus.


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