EasyJet, Jet2, Ryanair and British Airways updates on flights and refunds for 2020 summer holidays

HOLIDAYS abroad are looking more likely this summer as airlines restart flights and countries welcome Brits back.

The current UK government guidelines advising against travelling overseas could even be eased in the upcoming weeks.

Airlines have already relaunched their flight schedules, albeit at limited levels, such as Wizz Air who resumed flying in May.

Here is everything you need to know about flights running this year, as well as their current refund situation.

EasyJet

EasyJet are resuming flights from next week, although this will be primarily for domestic routes only.

Following this, half of their 1,022 fleet will start overseas flights from July.

By August, 75 per cent of its routes will be operating – but with around 30 per cent of its normal flying capacity between July and September.

The airline has introduced a range of new safety measures as well for when passengers resume flying.

These include:

  • Enhanced aircraft disinfection for easyJet aircraft
  • Customers, cabin and ground crew will be required to wear masks
  • There will also initially be no food service onboard flights

EasyJet passengers looking for a refund have been offered three alternative options – a cash refund, a free flight change or a voucher and goodwill credit.

For cash refunds, easyJet is advising it can take 28 days, but warns that refunds may take up to 90 days to be processed.

For changing a flight to a different date, easyJet has waived the change fee so you can transfer for free onto any other easyJet flight within Europe up until May 2021.

For a voucher and credit, you will receive the voucher of the full cost of the flight, with goodwill options including a £50 easyJet Holidays voucher or a £5 easyJet flight voucher.

Ryanair

Ryanair are resuming flights abroad from July 1, with 1,000 daily flights to popular destinations including Spain, Greece and Portugal.

Airline boss Michael O'Leary said on Good Morning Britain that thousands of families had already booked a trip abroad in July and August.

The low-cost airline's new safety measures include:

  • Face masks / covering worn by passengers and cabin crew
  • Fewer checked bags encouraged
  • Passengers to check in online and download boarding passes
  • All aircraft interior surfaces are disinfected every night with chemicals
  • Limited trolley service onboard with just pre-packaged snacks and drinks
  • Food and drink paid for by card only
  • Queuing for plane toilets will also be banned – passengers have to ask to use loo

Ryanair passengers looking for refunds have been told they can be expected to wait 10 to 12 weeks, according to Mr O'Leary, as they are dealing with "an unprecedented record backlog of cancellations”.

Many passengers are instead being offered credit notes instead of refunds, which will convert back to a refund if not used within 12 months.

In an email to customers, the airline explains: "Please note that if you do not use the voucher before the expiry date you will receive a full cash refund.

“In the event you use the voucher in part, you will also receive the option of voucher for the balance or a cash refund after the expiry date.”

British Airways

The UK flag carrier hopes to resume flights from July 1, with just eight routes from London Heathrow.

Later in July, international flights will resume to 29 destinations within North America, Asia and Africa.

British Airways have announced that they will encourage face masks on board but will not be mandatory.

Other safety measures include:

  • Asking passengers not to move around the aircraft cabin
  • Removing newspapers and magazines from on board its planes
  • Only serving pre-packaged snacks
  • Installing distance markers in its airports
  • Requesting that customers make use of self-check-in and bag drop

British Airways customers with affected flights can get a cash refund by calling its customer service, but due to high demand it may be difficult to get through.

Alternatively, you can claim a voucher to use for a flight booking before the end of April 2022 by filling in an online form.

The airline is also offering Avios points as an option for cancelled flights.

Jet2

Jet2 flights abroad are resuming from July 1 to 40 destinations including Spain, Portugal and Greece.

While the airline is increasing their cleaning measures with daily disinfection of the aircraft, masks are not mandatory on flights.

Regarding refunds, Jet2 is allowing passengers to either move their flight booking to another date without charge, or a credit note to use within six months.

Passengers wishing for a refund will have to contact Jet2 directly.

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